847
votes
Product
FurnishHub KL
Sofa delivered in damaged condition — seller refused to refund or replace
Ordered a 3-seater sofa worth RM2,400. Arrived with torn fabric and a broken leg. Called customer service 7 times over 3 weeks — kept getting the runaround. No refund, no replacement, nothing.
612
votes
Property
Skyline Dev Group
Developer handed over unit 11 months late with zero compensation
Signed SPA in 2023. Promised completion by March 2025. Got keys in February 2026. Developer cited "force majeure" for 11 months of delay. No LAD payment, no apology, no discount.
589
votes
Service
QuickNet ISP
Advertised 500Mbps — consistently getting 40-50Mbps for 6 months
Paying RM180/month for a 500Mbps fibre plan. Speed tests consistently show 40-50Mbps. Logged 12 support tickets. Each time they send a tech who says "all good" and leaves. Nothing changes.
441
votes
Food & Beverage
BurgerBros SS15
Found foreign object in burger — management dismissed complaint
Bit into my burger and found a small piece of hard plastic. Showed the manager who said it "must have come from my own packaging." No apology, no refund. Health risk completely ignored.
378
votes
Service
AutoFix Workshop Shah Alam
Charged for parts never replaced — have photos as proof
Paid RM950 for brake pad and rotor replacement. Picked up car, felt same vibration. Took to second workshop — original parts still on the car. They charged me for work never done.