Community standards.
Your responsibilities.

recentia.fyi ("Platform", "we", "us") is a neutral, independent platform that provides a space for consumers to share first-hand experiences with products, services, and businesses. recentia.fyi operates as an intermediary for user-submitted content. We do not author, endorse, or independently verify user submissions. Our moderation process is limited to community standards, safety, and policy compliance.

You must be at least 18 years old to register and use this platform. By creating an account, you confirm this. You are responsible for maintaining the security of your account and for all activity that occurs under it.

At registration, we automatically detect your approximate geographic location (country) for community analytics and regional features. This data is governed by our Privacy Policy.

By submitting any content — including experiences and comments — you irrevocably declare and warrant that:

• The content is a truthful, first-hand account of your genuine personal experience.
• You have not knowingly included false, misleading, or fabricated information.
• The content does not constitute defamation, harassment, or unlawful content under the laws of your jurisdiction.
• You accept sole and full legal responsibility for the accuracy, legality, and consequences of your submission.

recentia.fyi accepts no liability whatsoever for the accuracy or legality of user-submitted content. Users who submit false or defamatory content may be exposed to civil and, in some jurisdictions, criminal liability.

recentia.fyi is a globally accessible consumer platform. As such, no single jurisdiction governs all interactions on the platform. Users are subject to the applicable laws of their own country of residence when using this platform. The table below outlines the primary legal frameworks applicable to users in key regions, listed alphabetically.

Where a conflict arises between jurisdictions, the more protective provision for the user shall apply where reasonably practicable. Disputes arising from these Terms shall first be attempted through good-faith negotiation. Formal legal proceedings shall be subject to the courts of competent jurisdiction in the user's country of residence, unless otherwise required by applicable law.

The above table is provided for general informational purposes only and does not constitute legal advice. Laws change frequently — consult a qualified legal professional in your jurisdiction for specific guidance.

You may not post content that:

• Is knowingly false, fabricated, or misleading about a business or individual
• Contains personally identifiable information about third parties without their consent (e.g. phone numbers, email addresses, home addresses, identity card numbers)
• Constitutes unlawful harassment, hate speech, threats, or incitement to violence
• Promotes products, services, or contains spam or promotional material
• Contains sexually explicit content or content involving minors
• Violates any applicable law or regulation in your jurisdiction

Content moderation — including the removal or editing of any experience or comment — is handled exclusively by recentia.fyi moderators. Any person or business who believes that content is false, unlawful, misleading, contains personal data, or otherwise violates these Terms may submit a formal review request to support@recentia.fyi. recentia.fyi will review all requests independently and impartially. Removal is not automatic and is determined solely by our moderation team in accordance with these Terms.

Businesses named in a post may also submit an Official Response — a verified statement displayed publicly alongside the original post. Contact support@recentia.fyi to submit a response.

If your content is removed or hidden and you believe this was done in error, you may submit an appeal to support@recentia.fyi with a brief explanation. Appeals are reviewed at our discretion and do not guarantee reinstatement.

All submissions are reviewed by our moderation team before publication. Moderation is an internal process to ensure submissions meet community standards — factual language, no personal details of individuals, no allegations of criminal conduct. Moderation does not constitute verification of the accuracy or truthfulness of any claim. recentia.fyi does not independently investigate or verify user-submitted content. All content remains the sole legal responsibility of the submitting user.

Approval of a submission indicates only that the content does not obviously violate our community standards on its face. It is not an endorsement of, agreement with, or confirmation of the accuracy of any claim made. recentia.fyi has no independent means to verify first-hand personal accounts and expressly does not attempt to do so. Any reliance placed on user-submitted content by any party is entirely at that party's own risk.

The points and levelling system is a community engagement feature only. Points have no monetary value and cannot be redeemed, transferred, or exchanged. We reserve the right to adjust, reset, or suspend any user's points or level at our discretion, without notice or compensation.

All design, code, structure, branding, and editorial elements of recentia.fyi are proprietary. Unauthorised reproduction, scraping, or copying of any part of this platform is strictly prohibited. User-submitted content remains the intellectual property of the submitting user; by submitting, you grant recentia.fyi a non-exclusive, royalty-free, worldwide licence to display, distribute, and archive that content as part of the platform.

We reserve the right to suspend or terminate any account at any time, with or without notice, for violation of these Terms or at our discretion. Upon termination, your submitted content may remain on the platform in anonymised form.

The platform is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, recentia.fyi shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or reliance on any user-generated content posted here.

We reserve the right to update these Terms at any time. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms. We will endeavour to notify registered users of material changes via email or in-app notification.

recentia.fyi offers an optional, entirely voluntary community contribution feature to help fund platform infrastructure, moderation, and development. The following terms apply to all contributions made through the platform:

• Voluntary nature. All contributions are made freely and voluntarily. No user is required or pressured to contribute in order to access, use, or participate in any feature of the platform.
• No goods or services exchanged. Contributions do not purchase, unlock, or entitle the contributor to any goods, services, features, privileges, badges, or benefits of any kind. All users have equal access to the platform regardless of whether they have contributed.
• Strictly non-refundable. Because contributions are voluntary support payments and no goods, services, or other consideration are provided in return, all contributions are final and strictly non-refundable. By completing a contribution, you acknowledge that you are doing so voluntarily and waive any expectation of refund. Please review your contribution amount carefully before confirming payment.
• Not a charitable contribution. recentia.fyi is not a registered charity or non-profit organisation. Contributions are not charitable gifts and are not tax-deductible in any jurisdiction.
• Payment processing. Contributions are processed by Stripe, Inc., a third-party payment processor. By making a contribution, you agree to Stripe's applicable terms of service and privacy policy. recentia.fyi does not store payment card data.
• Currency. Contribution amounts are denominated in USD. Currency conversion, where applicable, is handled by Stripe at the prevailing rate at the time of processing.
• Discretionary use. All contributions are used entirely at the discretion of the platform for purposes including but not limited to hosting, infrastructure, moderation operations, and development costs.

By making a contribution, you confirm that you have read and understood this section and that your contribution is made voluntarily, with full knowledge that no product, service, or benefit is provided in return.

If you believe that content on recentia.fyi infringes your copyright or other intellectual property rights, please send a written notice to legal@recentia.fyi containing:

• Identification of the copyrighted work or intellectual property right you claim has been infringed
• A description of the infringing material and its URL on the platform
• Your full name, contact details, and a statement confirming you are the rights owner or are authorised to act on their behalf
• A statement that the information in your notice is accurate and, where applicable, that under penalty of perjury you are authorised to act on behalf of the rights owner

We will review valid notices and take appropriate action, which may include removal of the infringing content. Submitting a false or fraudulent takedown notice may expose you to liability for damages and costs.

recentia.fyi will comply with lawful orders, directions, and requests issued by courts, regulatory authorities, and government bodies with jurisdiction over us or our users. This includes content takedown orders, correction directions (such as those issued under Singapore's Protection from Online Falsehoods and Manipulation Act), court orders requiring disclosure of user information, and equivalent instruments under the laws of other jurisdictions listed in Section 4.

Legal requests, court orders, and regulatory notices should be directed to legal@recentia.fyi. We will acknowledge receipt and respond within a reasonable timeframe as required by the applicable legal framework. We reserve the right to notify affected users of legal requests where we are permitted by law to do so.

Depending on your jurisdiction, you may have the right to access, correct, port, restrict processing of, or request deletion of your personal data. EU/EEA and UK users have additional rights under GDPR and UK GDPR respectively. To exercise any of these rights, contact support@recentia.fyi. We will process requests within 30 days. For full details of what data we hold and how it is used, see our Privacy Policy.

Legal and compliance matters: legal@recentia.fyi
Support and Official Responses: support@recentia.fyi
General enquiries: admin@recentia.fyi